Atelier Rowe lifestyle/brand.
Refined, wearable pieces selected for timeless style, everyday comfort and effortless dressing.
Return within 30 days of delivery for a full refund. Items must be unworn and in original condition.
Free UK delivery. Processed within 1–2 working days, delivered within 6–10 working days. You will receive a tracking link by email.
Atelier Rowe lifestyle/brand.
Refined, wearable pieces selected for timeless style, everyday comfort and effortless dressing.
Everything you need to know before you order.
Yes. Every order to a UK address is delivered free of charge, whatever the order value.
Orders are processed within 1–2 working days and delivered within 6–10 working days in total. Your order is shipped from our warehouse in China.
Please check the size guide on this page before ordering. Our shoes are listed in UK sizes. If you are between two sizes, we recommend choosing the larger size.
Still unsure? Email us the product name and your usual size at info@atelierrowe.com and we will gladly help you choose.
Yes. You can return items within 30 days of delivery, as long as they are unworn, unwashed and in their original condition, with all labels and packaging.
Email info@atelierrowe.com before sending anything back and we will send you the return instructions. Return shipping is paid by the customer, unless the item is faulty or incorrect. Refunds are processed within 10 working days of receiving your return.
See our Return and Refund Policy for full details.
As soon as your order has been dispatched, you will receive an email with your tracking link. You can also follow your parcel on our Track your order page.
Please note that it can take 2–3 working days before tracking information becomes visible.
Yes. All payments are processed through encrypted, secure connections, and we never store your card details.
We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay and Shop Pay.